PRIVACY POLICY

Who Are We?
Powderkeg Brewery is a company registered in England. At Powderkeg Brewery ensuring the security of our customers data is a key priority and we remain committed to respecting your privacy. We promise to handle your data fairly and legally at all times. We offer complete transparency in the way that we collect data about you and how it is used.

This policy, which applies whether you phone or visit us online from a desktop, laptop, tablet or mobile, explains the what, how, and why of the information we collect when you visit our website. It also explains the specific ways we use and disclose that information.

Customer Care Policy
We want to spread happiness through beer. If you are dissatisfied with any aspect of our work, please get in touch immediately with Powderkeg (phone 01395 488181 or email hello@powderkegbeer.co.uk) and we will do our very best to resolve the matter. We will commit to responding to all enquiries as soon as possible and always within 3 working days.

 The Collection of Personal Information
Personal information from you, such as your name, email address or telephone number which is provided via our contact forms is treated as confidential information.

 Your email address will never be sold to 3rd parties or spammed.

 Collecting Domain Information
Powderkeg Brewery also collects domain information (e.g. IP address and referring URL’s) as part of its analysis of the use of this site. This data enables us to become more familiar with how people visit our site, how often they visit and what parts of the site they visit most often. This information is collected automatically and requires no action on your part.

 Disclosure to Third Parties
Powderkeg Brewery does not pass on or sell email addresses or any other information to 3rd parties.

Use of Cookies
Some pages on this site use “cookies,” which are small files that the site places on your hard drive for identification purposes. These files may be used for site registration and customisation the next time you visit us, and to make navigating the website more user-friendly.

 A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function, and you may find it harder to access certain information on this site.

 The cookies on this website consist of:
Session cookies which help with form filling, remembering the information input when navigating between pages. These are destroyed when the browser window is closed.

Google Analytics cookies for monitoring website usage.

 Google Analytics
We use Google Analytics to gather standard internet log information and details of visitor patterns on our site. We do this with the end goal of improving your experience on our site, but also to help us track our performance.

 The information collected is only processed in a way so that the user remains anonymous.

 Mailing List
When you contact Powderkeg Brewery we do retain personal information e.g. name and email. We do this to ensure we are sending you the right communication, to keep our records up to date and also to check in from time to time to ensure you’re happy with the service from Powderkeg Brewery.

 We take your privacy extremely seriously, and we never sell lists or email addresses.

 You can unsubscribe from email communication at any time by emailing a request to office@powderkegbeer.co.uk

How Powderkeg Brewery Ensure Privacy
We have implemented security precautions to protect the loss, misuse or alteration of your information. When you give us personal information, we make it our priority to ensure that it is treated securely.

 Your Legal Rights
Your rights relating to your personal information.

 The right to be informed about how your data is used.

The right to access the personal information we hold about you.

The right to request the correction of inaccurate personal information.

The right to request that we delete, stop processing or collecting your data.

The right to stop direct marketing messages and withdraw consent.

The right to complain to your data protection regulator.

 If you want to exercise your rights, have a complaint, or just have questions, please contact us. You can change your marketing preferences at any time. Please send your request to office@powderkegbeer.co.uk

 Access to Your Personal Information
You are entitled to view, amend, or delete the personal information that Powderkeg Brewery hold. To do so, please email your request to office@powderkegbeer.co.uk

Keeping your Information
Well hold on to your information for as long as you remain a customer, or as long as is needed to be able to provide the services to you, or for as long as is necessary to provide ongoing support.

 If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have stopped being a customer or it is no longer needed to provide the services to you.

 Website Terms & Conditions
This site is presented and operated by Powderkeg Brewery from within the United Kingdom. Powderkeg Brewery makes no representation that information or materials available on this site, or on other sites linked to this site, are appropriate or available for use in other locations, or accessible from locations where their contents may be illegal or prohibited. If you choose to access this site from other locations, you do so of your own initiative and are solely responsible for compliance with applicable local laws.

 Restrictions on Use
The content of this website contains copyrighted material (including but not limited to code, copy and media) of Powderkeg Brewery or others.

 You may not copy, modify, republish, or distribute any of these materials for commercial use without the express written permission of Powderkeg Brewery or other copyright owner. Any material downloaded for reference or non-commercial use must retain any copyright notices.

 Website Links
This website contains links to websites operated by other parties. We do not control such websites and Powderkeg Brewery takes no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of links to such websites does not imply any endorsement of views, statements or information contained in such websites.

 Disclaimer of Warranty
While Powderkeg Brewery attempts to provide accurate information or materials on this site, or on any sites linked to this site, all such information is provided “as is.” and Powderkeg Brewery does not warrant or make any representations regarding the validity, accuracy, completeness, or reliability of such information or materials, or of the results of using the same.

Changes to this Privacy Policy
We care about your safety online and the security of the information you share. We routinely review our Privacy Policy to ensure it complies with the most recent regulations.

 We last updated our Privacy Policy in May 2021.

 How to contact us
We always like to hear from our clients, especially if you feel we could have done better or felt at all underwhelmed by our service.Please don’t hesitate to contact us on 01395 488 181 or by sending your request to office@powderkegbeer.co.uk if you:

 Have any questions or feedback about our Privacy Policy

Would like us to stop using your data

Want to exercise any of your rights as set out above, or have a complaint